Privacy Policy
Welcome to our Privacy Policy. We value your privacy and are committed to protecting your personal data. This statement explains what data we collect, how we use it, and your rights regarding your information.
What Data We Collect
We may collect and process the following data about you:
- Personal Identification Information: such as your name, email address, phone number, and postal address when you contact us or register on the website.
- Technical Data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: details of your visits to our website including, but not limited to, traffic data, location data, and other communication data.
- Cookies and Tracking Data: information collected through cookies and similar technologies (see the Cookies section below).
How We Use Data
Your personal data is used for the following purposes:
- To provide, operate, and maintain our website and services.
- To communicate with you, including responding to inquiries and providing customer support.
- To improve our website, products, and services based on user feedback and usage patterns.
- To comply with legal obligations and enforce our terms and conditions.
- To send you relevant updates, promotional materials, or newsletters only if you have consented to receive them.
Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us understand website usage and improve functionality.
Types of cookies we use include:
- Essential Cookies: necessary for the website’s basic functions.
- Performance Cookies: to analyze website traffic and improve user experience.
- Functional Cookies: to remember your preferences and provide enhanced features.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on the website.
Third-Party Links
Our website may include links to third-party websites or services, such as social media platforms including our official Social/X account at https://x.com/Lufthansa. We do not control these external sites and are not responsible for their privacy policies or practices. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure server environments.
Despite these efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to continually improving our data protection practices.
User Rights
Depending on your location, you may have the following rights relating to your personal data:
- Right to Access: request a copy of the personal data we hold about you.
- Right to Rectification: ask us to correct inaccurate or incomplete information.
- Right to Erasure: request deletion of your personal data under certain conditions.
- Right to Restrict Processing: limit how we use your data in specific circumstances.
- Right to Data Portability: obtain and reuse your data for your own purposes across different services.
- Right to Object: object to certain types of data processing such as direct marketing.
To exercise these rights, please contact us using the information provided below.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
- Email: [email protected]
- Phone: +49 89 3266 4702
- Address: Sonnenstrasse 21, 80331 Munich, Germany
We are committed to addressing your inquiries promptly and transparently.